What Information We Hold and Why
When you register, we collect your name, email address, phone number, and the wallet identifier linked to your DANA, OVO, or GoPay account. This is needed to verify your identity, process withdrawals, and keep your account secure. During active sessions, we also log device type, IP
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address, and browser data — standard practice for detecting unusual login attempts. If you contact our support team, the conversation record is stored so follow-up is consistent and your issue is not repeated from scratch. We do not sell your personal data to third parties. Payment
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data tied to your OVO or GoPay transactions is handled under the token and reference system those providers use — we receive a transaction reference, not your full wallet credentials. Cookies are used to maintain session state and remember your account preferences across visits. You can
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manage cookie preferences through your browser settings at any time. Data we hold is kept only as long as your account remains active or as long as applicable local law in Indonesia requires us to retain it. Where local regulations change what we can collect or
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store, this policy is updated to reflect that. Our data practices apply to all account holders where the platform is available under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.